Warranty Information
At DigiBit, we stand behind the quality of our custom-built PCs. Every system comes with our comprehensive warranty to give you peace of mind.
Standard Warranty Coverage
Included with every DigiBit PC
- 6-Month Standard Warranty: All custom-built PCs come with a complimentary 6-month warranty covering parts and labor
- Component Coverage: Warranty covers all components installed in your system
- Expert Support: Access to our technical support team throughout the warranty period
Extended Warranty Options
Additional protection for your investment
| Coverage Period | Price | Benefits |
|---|---|---|
| 6 Months | Included | Standard parts and labor coverage |
| 1 Year | +£89 | Extended coverage with priority support |
| 2 Years | +£139 | Maximum protection with expedited service |
What's Covered
- Manufacturing defects in components
- Hardware failures under normal use
- Labor costs for repairs
- Shipping costs for warranty service (UK mainland)
What's Not Covered
- •Damage caused by accidents, misuse, or modifications
- •Software issues or operating system problems
- •Cosmetic damage that doesn't affect functionality
- •Normal wear and tear
Making a Warranty Claim
- Contact Us: Email [email protected] or call us with your order number and description of the issue
- Diagnosis: Our team will help troubleshoot the issue and determine if warranty service is needed
- Return Authorization: If warranty service is approved, we'll provide a return authorization and shipping instructions
- Repair or Replacement: We'll repair or replace the faulty component and return your system promptly
Important: Please retain your proof of purchase. You'll need to provide your order number when making a warranty claim. For full warranty terms and conditions, please contact our support team.